Customer Support Agent
SIX Group
SIX drives the transformation of financial markets.What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.Customer Support AgentCopenhagen | 100% | Reference 6547To help us realize our ambition of becoming a global leading financial information provider, we are recruiting a Customer Support Agent with a genuine passion for data, knowledge in technical migrations, thorough financial markets experience, possessing an inspiring can-do attitude.Your MissionWith a firm base in your financial markets expertise, including domain knowledge within the customer types and their activities in the areas of Asset Servicing/Back office, Middle Office, Portfolio/Fund Management and Investment Advisory you will be able to leverage your thorough understanding of Support and your customer centric mindset to the max.As a Customer Support Agent, you will work across our global product portfolio supporting clients directly . You will be part of a team that collects feedback from sales and our clients, consolidates the information and creates insights and analytics that makes products and sales thrive and grow. You will have a key role in supporting technical (IT) driven changes and migrations and be the link between Customer Support and our customers. You are capable of alternating between team and autonomous work, you are sensitive to cultural differences and leverage your communication and negotiation skills to establish networks among possible providers and consumers of the information you are responsible for. Geared with input from both internal and external clients, you will consolidate information on all SIX offerings into the Global Product Catalog and making sure our internal communication is effective and of the best quality.
What you will doWhat you will bring
If you have any questions, please call Anthony Mills at +44 207 550 5407.For this vacancy we only accept direct applications.Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.What We OfferFlexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.
København
Wed, 14 Aug 2024 07:30:04 GMT
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