Customer Success Manager – German Speaking
SAP
We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.What you’ll doThis is a client-facing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention & renewals. The role manages diverse, high profile and/or key accounts.Key tasks of this role:
What you bring
EDUCATION, QUALIFICATIONS AND WORK EXPERIENCE
Meet your TeamWe are a team of nearly 25 Customer Success Partners based in Ireland (46 Globally) supporting 520 customers and growing. Preferred Success safeguards customer success by delivering high value pro-active engagements with great effectiveness and consistency to all customers. Our innovative, versatile and consistent approach allows us to always put our customers’ outcomes at the heart of everything we do. We do this by providing believed advisors focused on delivering excellence, who deploy tailored engagement plans with best practice pre-defined content across all cloud solutions.
Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. Barcelona
Sat, 10 Aug 2024 04:34:31 GMT
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