Customer Success Manager
Vistex
Description :Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it’s through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation, execution, and analytics – Now it all adds up!Our global Customer Success team is responsible for developing customer relationships that promote retention and advocacy. At the same time, we help to identify expansion opportunities while ensuring that our customers derive maximum value from Vistex products & services.We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the EMEA Region. As a CSM, reporting into the Director of Customer Success in Spain, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives.Fluent English and Spanish is a must.You’re responsibilities:
Our offer:As a rapidly growing company, Vistex offers:
Additionally, we offer professional and personal development with internal training and workshops to prepare you for our exciting, international, multi-cultural work environment.About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. ™Experience : 0 years: 6+ years of Customer Success or Account Management experience
0 years: Experience working with clients who are in an on-premise software environment.
0 years: Strong verbal and written communication skills and technical aptitude
0 years: Fluent in Spanish and English
0 years: Excellent organizational, project management, and time management skills
0 years: Proficient in Salesforce & Microsoft Office (Outlook, Teams, Excel, Word and PowerPoint). Gainsight, Churnzero, or Totango experience a plus.
0 years: Excellent interpersonal skills with ability to build authentic business relationships and deal effectively with challenges / escalations
España
Fri, 21 Jun 2024 06:05:03 GMT
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