Customer Service with Hungarian

Job title:

Customer Service with Hungarian

Company:

Randstad

Job description

Do you have experience in the Customer Service? Are you fluent in Hungarian? Apply for this position!Customer Service with Hungarian Nr ref.: 36/9/2024/MŻ/256469/jobs.pl Kraków (małopolskie)What we offer

• work for a leading company in the oil industry;
• opportunity to develop in an international structure;
• after onboarding, work in a hybrid system (2x per week working in the office);
• sports packages, additional medical package;
• temporary contract with possibility of extension;
• salary ~ 7400 PLN gross

Your tasks

• using digital tools and various databases to contact potential customers and presenting specific products or services with a sales goal;
• support potential customers in onboarding activities pertaining to setting up accounts;
• respond to customer issues within the agreed SLA, by connecting with relevant teams to reach a resolution;
• managing documents to get credit vetting of the customer;
• provide effective day to day support to existing Shell Fleet App customers;
• active management of CRM system, tagging opportunities, insert commercial changes, update customer details;
• respond to customer issues within the agreed SLA, by connecting with relevant teams to reach a resolution;
• regularly engage with product & marketing teams regarding customer issues, opportunities for improvement and competitor activities.

What we expect

• language requirements: English + Hungarian minimum C1 level or native;
• customer first approach;
• ability to use digital tools to identify and connect with potential customers via phone, email and live chat;
• quick learner mindset to quickly understand the Company’s offer, including Road Services, key benefits, features and best practices;
• applicants for the job should have excellent verbal communication skills as it requires describing products or services in order to persuade a prospect to convert;
• ability to analyze data & good Excel skills;
• sales/business acumen and entrepreneur mindset;
• diligent with positive attitude;
• professional business stakeholder management.

Employment agency entry number 47this job offer is intended for people over 18 years of age

Expected salary

Location

Kraków, małopolskie

Job date

Sun, 22 Dec 2024 23:18:16 GMT

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