Customer Service with Fluent German & English

Job title:

Customer Service with Fluent German & English

Company:

Page Personnel

Job description

We are looking for a Customer Service with Fluent German & EnglishCustomer Service with Fluent German & English will be responsible for:

• Processing incoming customer requests and orders.
• Checking the orders against the customer and purchase order agreements.
• Responding to customer product inquiries and issues in a timely manner.
• Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
• Assure correct pricing of the customer orders, invoicing timely and accurately.
• Point of contact with internal departments at a first level: sellers, logistics, purchasing, credit, accounting, planning, PLM.
• Handling the complaints and returning shipments.
• Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
• Supporting and interfacing the Sales Representatives.
• Working efficiently with all internal departments and with external parties.
• Maintaining, updating and filing the customer documents, record and internal documents.
• Able to balance competing demands and prioritize.

Immediate Incorporation|Indefinite Term ContractCustomer Service with Fluent German & English requires:

• Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
• Fluent in German and English with excellent communication skills. Any other additional language will be a plus.
• Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
• Experience in MS Office tools, ERP (SAP) and Salesforce.com experience is an asset.
• Striving for exceptional customer satisfaction.
• High attention to detail.
• Fast learner and driven to action.
• High performance culture in complex business scenarios.
• Ability to prioritize and balance competing demands.
• Competency in adapting to regularly changing conditions.
• Consistently delivering business results.

International company located in Cornellà de LlobregatOffered for Customer Service with Fluent German & English:

• Experience in an international environment
• Hybrid work model
• Flexibility for entry hours

Expected salary

€26000 – 28000 per year

Location

Barcelona

Job date

Fri, 05 Apr 2024 22:04:22 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.