Customer Service Transport Coordinator

Description

Job Success Profile

Transport Coordinator

Location:

Ghent, Belgium

Language(s) Requirements

Fluent Flemish/ Dutch, English and other European language as an advantage

Mission Statement

We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you.

???? What You’ll Do

• Manage TMS master data to ensure accuracy and compliance
• Book and optimize transport to improve service levels and reduce costs
• Coordinate with warehouses, customer service, transporters, and customers
• Monitor transporter performance and follow up on KPIs
• Validate monthly order rates and resolve discrepancies
• Handle self‑billing to ensure accurate settlements
• Collaborate with Accounts Payable on invoice and payment issues
• Drive continuous improvement in transport processes
• Provide back‑up support to Customer Service Coordinators during absences or peak periods

???? What You Bring

• Experience in transport, logistics, or supply chain
• Knowledge of transport systems and booking
• Strong communication and stakeholder skills
• Analytical, problem-solving mindset and attention to detail
• Proficiency in Microsoft Office and logistics tools
• Ability to manage priorities in a fast‑paced environment
• Fluency in Dutch and English; other European languages are a plus
• Familiarity with ERP systems (SAP) and freight cost structures

???? Why Join Us?

• A role with real impact on daily operations
• Cross‑functional collaboration with logistics, customer service, and finance
• Opportunities to improve processes and shape transport efficiency
• A supportive team and room to grow

Ready to Apply?

If this sounds like the right opportunity for you, we’d love to hear from you!

Apply now and join our team.

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