Customer Service Support Officer – Hybrid work from home!

Location:

Brussels, Brussels, Belgium

Salary:

Negotiable

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Other Industries & Skills:

Customer services

Advertiser:

NonStop Consulting

Job ID:

130654802

Posted On:

14 June 2024

Customer Service Support Officer – Career Development Opportunity – Brussels

A leading medical device company based in Brussels has an exciting opening for a Customer Service Support Officer. Join a dynamic team working on a project until the end of December 2024, with the possibility of extension, at one of the biggest medical device companies in the world. This role offers a diverse and challenging experience, combining solid business-critical responsibilities with exciting opportunities for growth.

The Role:
– Responsible for End-of-Service communication to customers.
– Perform billing activities/corrections through ServiceMax and SAP.
– Support and play a role in the Remote Service incident process.
– Fluent English skills, both verbal and written, are essential, with additional languages as a bonus.
– Hybrid role, requiring a minimum of 3 office days a week.
– You’ll be in contact with team members, Trade Partners, and Customers globally (excluding North America and Japan).
– Grow your career in a company with a unique purpose to make the world healthier and more sustainable through innovation.

Requirements:
We are looking for individuals who are fluent in English, with strong communication and problem-solving skills. Experience with ServiceMax and SAP is preferred, but not essential. Candidates should be proactive, detail-oriented, and able to work effectively in a fast-paced environment.

Do you have any disability or condition that could affect you in the application and interview process? Please feel free to share this information as part of your application, including any necessary adjustments you might need, so we can help make the process easier for you. We assure you this information will not have any negative effect on the interview process outcome.

About NonStop: We are a leading provider of staffing solutions throughout Europe and now also in the US. We’re passionate about connecting talent with opportunity and work non-stop to support our clients in hiring the best talent for their teams. Feel free to pop over to our website, NonStop Consulting, for more information, to browse all our roles, or to let us know how we can help you.

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