Customer Service Specialist fluent in Dutch & French

Job title:

Customer Service Specialist fluent in Dutch & French

Company:

OPENLANE Europe

Job description

OPENLANE Europe, formerly known as ADESA/CarsOnTheWeb is an online B2B platform for vehicles and connects lease & rental companies, fleet owners, car traders and dealers seamlessly with buyers in more than 50 countries all over Europe.To further increase our footprint in Europe, OPENLANE Europe is looking for a Customer Service Specialist!

• Do you want to be part of an international online success story?
• Do the terms ownership, open minded and a dynamic self-starter match with your personal competencies? Are you result-driven and do you enjoy negotiating with customers?
• Is offering excellent customer service one of your talents?

Become part of our headquarters’ team of more than 25 different nationalities and show us that you got what it takes!Who is OPENLANE Europe?OPENLANE Europe was founded in Belgium in 2004 and has offices in 5 European countries (Belgium, Italy, Netherlands, Germany, France) and the UK. Today, the headquarters of OPENLANE Europe are still located in Belgium (Tienen).After the acquisition in 2019 by OPENLANE USA, a worldwide market leader of remarketing and technology solutions for vehicles, we became part of an even bigger group that guarantees to “Make used car wholesale easy”. This is a promise to our customers, who can experience operational excellence when working with us.In a rapidly growing and evolving company like OPENLANE we are looking for dedicated people, who can make the difference in our growth scenario and have PRIDE in the company that they work for. We have a team of passionate people who respect each other, are integer, inclusive and who take ownership. Our OPENLANE people call our culture “family and result-driven” and like the flexibility and possibilities for internal mobility.RequirementsWhat will you do?

• Gaining trust and building a positive business relationship with our customers (sellers and buyers of vehicles)
• Supporting the customer throughout the entire buying and selling process including after-sales activities (via phone, emails and chat)
• Getting in touch with customers to maximize the conversion rate and stimulate bids in the auctions
• Negotiating between buyers and sellers

Who are you?

• You are proficient in English, Dutch or French. Alternatively, you have an intermediate level in one of the two languages and are fluent in the other
• You are computer literate, with good knowledge of MS Office and CRM programs such as Sales Force or you are a fast learner
• You have a first experience in a similar position or you are a highly motivated fresh graduate
• You are a driven, enthusiastic and communicative person with a commercial spirit
• You are goal oriented and you enjoy supporting your clients
• You are a team player who enjoys working in an international environment
• You are open to work at the office 3 days per week

BenefitsWhat’s in it for you?OPENLANE Europe can give your career a boost and offers you a challenging position in a rapidly changing environment. In return for your dedication and added value you receive a competitive salary and extra-legal advantages such as a variable salary based, a yearly bonus plan, group insurance, health insurance, meal vouchers, eco vouchers.To increase your job satisfaction, we offer flexible working hours, possibilities for home office, flexible holiday planning, 32 holidays, learning & development opportunities and a cafeteria with warm meals at reduced prices.To make sure that you have a healthy body and a healthy mind we have a company gym with weekly yoga classes and workout sessions. We also offer free healthy snacks and fruits to our employees because you matter to us.Are we the perfect match?

• Can you fulfill this vital function within our online auction platform?
• Are you dedicated and able to communicate within a down-to-earth company where we highly believe in a can-do mentality?

Then GO FOR IT and bring your career to the next level!Send us your CV and motivation letter and become part of the OPENLANE family!OPENLANE is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Expected salary

Location

Tirlemont, Brabant Flamand

Job date

Sun, 25 Aug 2024 22:12:12 GMT

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