Customer Service Specialist (f/m/d)

vacanciesineu.com

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Order Validation & Entry: Conduct order validations and entries.
  • Order Confirmation: Confirm customer order receipt, creation, and delivery.
  • Monitoring & Management: Monitor and track order statuses, managing claim cases and returns.
  • Communication: Provide clear and consistent communication between customers and internal production.
  • Customer Support: Serve as the primary contact for customers, including cases of issues or escalation.
  • Projects & Initiatives: Support transfer projects and process improvement initiatives.

Qualifications:

  • Educational Background: Bachelor’s Degree in Language or Economic Field; advanced degree preferred or compensating years of experience.
  • Professional Experience: Specified years of customer service experience is a plus.
  • Skills: SAP experience.
  • Languages: Fluent-level English and German.

What We Offer: Join a collaborative and forward-thinking environment where you’ll have the opportunity to shape and refine processes that impact our global business.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover//motivation letter where (vacanciesineu.com) you saw this job posting.

Share
admin

Published by
admin

Recent Posts

Global Sell Business Development Manager – Corporate (Global, Europe time zone)

Location: (08019) Barcelona, Catalonia, Spain Salary: Competitive Type: Permanent Main Industry: Search Sales Jobs Other…

6 minutes ago

Verkoopmedewerker weekend Roosendaal (8 uur)

Location: Roosendaal (4701 BC) - Netherlands Salary: Competitive Type: Permanent Main Industry: Search Information Technology…

7 minutes ago

Adult Consultant Psychiatrist

Location: Leeds (LS9) - West Yorkshire, North East, United Kingdom Salary: Up to £154000 per…

16 minutes ago

Assistant Care Home Manager

Location: Bexhill-on-Sea (TN39) - East Sussex, South East, United Kingdom Salary: Up to £29328 per…

44 minutes ago

CAMHS Consultant Psychiatrist

Location: Gatwick (RH6) - West Sussex, South East, United Kingdom Salary: Up to £154000 per…

1 hour ago

CAMHS Consultant Psychiatrist

Location: Hatfield (AL9) - Hertfordshire, South East, United Kingdom Salary: £154000 - £155000 per annum…

2 hours ago
If you dont see Apply Button. Please use Non-Amp Version