Customer Service Representative Spaans/Frans

Job title:

Customer Service Representative Spaans/Frans

Company:

Adecco

Job description

Are you customer focused? Are you fluent in English as well as other languages like French, Spanish or Italian?How will you make an impact?What are you going to do?As a Customer Service Representative you will provide high level customer service, together with your colleagues , to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer oriented and be eager to drive growth.

• Provide professional communication via phone and email to our customers and internal support teams.
• Use a sales order entry system, website, and knowledge base resources to provide accurate and timely assistance with order placements and status inquiries (pricing, availability, order status, shipping details, etc.).
• Follow established service quality standards and meet order and inquiry processing time standards (talk time, after call work, order accuracy etc.).

What do we offer?

• A gross salary between € 2500.- and € 3000.- per month depending on experience
• Work hours between 8:30 a.m. and 5:30 p.m.
• 8,33% vacation allowance;
• Weekly payment
• There is a possibility to work from home
• Collective health insurance;
• Directly participation in the pension scheme;
• career opportunities
• In addition, we will work with you on your personal development. For example, during your contract you will have access to Adecco Academy, an online platform with various trainings and courses.

Where will you work?As a Customer Service Representative you will provide high level customer service, together with your colleagues , to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer oriented and be eager to drive growth.

• Provide professional communication via phone and email to our customers and internal support teams.
• Use a sales order entry system, website, and knowledge base resources to provide accurate and timely assistance with order placements and status inquiries (pricing, availability, order status, shipping details, etc.).
• Follow established service quality standards and meet order and inquiry processing time standards (talk time, after call work, order accuracy etc.).

What do we ask?

• Fluent in English is required and one or more of the following languages: French, Spanish or Italian.
• High school diploma or comparable experience required. Bachelor’s degree preferred
• 40 hours available
• some years of related customer service experience preferred, with strong phone contact handling skills and active listening.
• Experience with personal computer applications such as Microsoft Outlook, Word, Excel and PowerPoint.
• Proven Customer Service/Customer Care experience.
• Customer orientation and ability to adapt/respond to different types of characters.
• Familiar with CRM and ERP systems and practices!

Are you interested?Please respond by clicking on the application button and leave your details with us. More info first? Call 040-2394999 or email

Expected salary

€2500 – 3000 per month

Location

Eindhoven, Noord-Brabant

Job date

Wed, 01 Jan 2025 07:54:46 GMT

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