Customer Service Representative

Job title:

Customer Service Representative

Company:

Adecco

Job description

Are you customer focused? Are you fluent in English as well in German?How will you make an impact?As a Customer Service Representative you will provide high level customer service, together with your colleagues , to internal and external customers with the goal of maintaining meaningful business relationships. Our ideal candidate will be customer oriented and be eager to drive growth.

• Provide professional communication via phone and email to our customers and internal support teams.
• Use a sales order entry system, website, and knowledge base resources to provide accurate and timely assistance with order placements and status inquiries (pricing, availability, order status, shipping details, etc.).
• Follow established service quality standards and meet order and inquiry processing time standards (talk time, after call work, order accuracy etc.).

Why working at Adecco?

• A gross salary between € 2500.- and € 3000.- per month depending on experience
• Work hours between 8:30 a.m. and 5:30 p.m.
• 8,33% vacation allowance;
• Weekly payment
• There is a possibility to work from home
• Collective health insurance;
• Directly participation in the pension scheme;
• career opportunities
• In addition, we will work with you on your personal development. For example, during your contract you will have access to Adecco Academy, an online platform with various trainings and courses.

Waar ga je werken?As part of this Company, you’ll discover meaningful work that makes a positive impact on a global scale. Our client provides their global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Wat vragen wij?

• Fluent in English is required and good in German.
• High school diploma or comparable experience required. Bachelor’s degree preferred
• 40 hours available
• some years of related customer service experience preferred, with strong phone contact handling skills and active listening.
• Experience with personal computer applications such as Microsoft Outlook, Word, Excel and PowerPoint.
• Proven Customer Service/Customer Care experience.
• Customer orientation and ability to adapt/respond to different types of characters.
• Familiar with CRM and ERP systems and practices!

Please respond by clicking on the application button and leave your details with us. More info first? Call 040-2394999 or email regioeindhoven@adecco.nl

Expected salary

€2500 – 3000 per month

Location

Eindhoven, Noord-Brabant

Job date

Sun, 27 Oct 2024 05:34:29 GMT

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