Perrigo
- Location:
- Kista (164 07) – Sweden
- Salary:
- Competitive
- Type:
- Permanent
- Main Industry:
- Search Purchasing & Supply Chain Jobs
- Advertiser:
- Perrigo
- Job ID:
- 130327661
- Posted On:
- 07 April 2024
Description Overview
ACO Hud Nordic AB is the leading skin care company in the Nordic region and is a part of the international OTC company Perrigo with operations in 35 countries and a portfolio of more than 2.000 brands. The clear vision is to become the number 1 company in OTC for Pharmacies in Europe and Nordics. Our wide range of products includes both cosmetics and health solutions (pharmaceuticals and medical devices). We develop modern products for the Nordic consumer both locally and centrally and distribute exclusively in pharmacies throughout the Nordic region. The Nordic company has a turnover of 100 million Euro, 120 employees and about 40 brands in the portfolio (ACO, Canoderm, Compeed, Miniderm, Nezeril, NiQuitin). Innovation is the key driving force for future growth and forms a vital part in Perrigo’s strategy. Our purpose is to make lives better by bringing quality, affordable self-care products that consumers trust everywhere they are sold.
Perrigo is now looking for a Customer Service & Logistics Manager. This is a new position and a part of our ambition to become the number one Logistics partner of our customers. If you have experience within Logistics operations in an FMCG company, are used to managing customers and stakeholders on different levels, have an analytical mindset and believe that positivity drives success – then continue reading as this might be the perfect opportunity for you!
As the Customer Service & Logistics Manager, you will play a key role in the customer experience of Perrigo as a company. You will make sure customers are happy through securing our service level and delivery quality as well as being the natural counterpart in customer logistics development projects. To manage these tasks, you will be supported by two direct reports who oversee the day-to-day operations.
In this position you will be responsible for all activities related to the physical flow of goods – from inbound operations to outbound deliveries and claims management. These tasks are currently executed by our 3PL. They serve all our customers in Sweden, Finland, Norway and Denmark from a distribution center in Örebro. A key part of your job will be to follow up and manage the cooperation with this logistics provider.
The Customer Service & Logistics Manager is part of Nordic Supply Chain organization with 8 people divided into two teams – Demand Planning and Logistics. You will report to the Head of Supply Chain.
Scope of the Role
• Logistics operations in the Nordic region
• Lead the cooperation with our 3PL
• Lead and coach a team of two individuals
• Lead quarterly review meetings with customers
• Drive logistics development and service excellence projects with customers
• GDP (Good Distribution Practice) compliance activities
• Co-packing
• Sustainability reporting to authorities
• Take part in the budgeting process
• Master data
Experience Required
• At least 3-5 years’ experience of logistics operations in an FMCG company. Preferably from the grocery channel. It is also an advantage if you have previous GDP (Good Distribution Practice) experience
• People management experience is preferred but not mandatory
• GS1 proficiency
• ERP systems experience (preferably SAP)
• Proficient in Microsoft Excel
• University degree in relevant area
Personal traits:
• Strong interpersonal and influencing skills
• Analytical
• Positive mindset and can-do attitude
• Team player
• Excellent communication skills, written and oral. Fluent in Swedish and English.
Perrigo will offer a position in a dynamic and international company where several development opportunities exist for the right candidate. A hybrid work arrangement is applied with the office in Kista as base.
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