Customer Service Coordinator

Location:

South East, United Kingdom

Salary:

30000.00 – 34000.00

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Job ID:

132956145

Company: 

Gill Cooke Personnel Ltd T/A The Recruitment Group

Posted On: 

06 May 2026

We are working with a fast-growing client in the construction industry who are looking for a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you ll be the first point of contact for customer inquiries, working in a dynamic, fast-paced environment managing customer orders, quotes, and deliveries.

Salary : £30,000 – £34,000 dependant on experience.

Hours : Monday – Friday, 08:30 – 17:30

Key Responsibilities of the Customer Service Coordinator:
Deliver high quality customer service, acting as the main point of contact for customer inquiries via phone and email Prepare and follow up on customer quotations Negotiate aspects of quotes to secure orders Convert Purchase Orders and confirm availability of equipment Create and manage customer contracts Ensure timely delivery of products and solutions, coordinating logistics with the relevant teams Collaborate with field sales to act on new opportunities Maintain relationships with key customers
Key Skills and Experience:
Experience in hire control, quoting, or processing order (industry-specific experience not required) Strong commercial awareness and negotiation skills Excellent communication skills, with the ability to work independently and as part of a team Exceptional attention to detail and organisational skills Ability to manage multiple tasks and prioritise effectively under tight deadlines
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