Customer Service Agent in Portugal (Dutch / Flemish Speaker)

Location:

Lisbon, Portuguese areas, Portugal

Salary:

See text

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Advertiser:

Blu Selection

Job ID:

131347770

Posted On:

25 November 2024

Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon.

Your responsibilities and impact as a customer experience specialist will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

Answering incoming customer queries promptly

Identifying issues and providing effective solutions to ensure customer satisfaction

Recording customer data accurately in the CRM system

Providing ad-hoc support as required

Being a team player and collaborating for the success of the team and project

Skills, qualifications and interests you need to succeed in this role:

A native-level proficiency in Dutch and a minimum B2 level of English.

In-depth understanding of the value and impact of a superior customer experience

Excellent listening skills and proficient communication abilities

A drive for excellence and professionalism

Strong teamwork skills and dedication to collaborative success

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

A valid Portuguese work permit (required)

What’s in it for you?

Type of contract: a long-term fixed term contract, renewable every year

Working hours: full time (40h/week)

Monday to Friday, availability to work between 7am – 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1008EUR gross/month

Excluding accommodation: 1308EUR gross/month

For international candidates:

Reimbursement of your initial flight expenses after 3 months

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid

Living in Lisbon: What to Expect

Vibrant cityscape and cultural heritage

Living in an affordable European capital

Delicious Portuguese cuisine and the famous cafe culture

Friendly locals, positive vibes, and a lively urban lifestyle

Year-round warm weather and beach life by the Atlantic

A large English-speaking community and international ambience

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

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