Customer Service Agent in Lisbon (Flemish Speaker)

Location:

Customer Service Agent in Lisbon (Flemish Speaker) – Lisbon, Portuguese areas, Portugal

Salary:

See text

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Advertiser:

Blu Selection

Job ID:

131347751

Posted On:

21 November 2024

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”

Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal’s vibrant capital.

Your responsibilities and impact as a Customer Service Agent will be:

Helping clients with incoming issues

Ensuring high quality customer service

Providing necessary information

Reaching out proactively

Recording data in the CRM system

Improving customer satisfaction

Accurate and efficient problem solving

Being a real team player

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and B2/C1 level of English

Knowledge of the value and impact that a good customer experience can create

Articulate & communicative

Available for 6 months – 1 year

Being a real team player and committed to your work

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required)

What’s in it for you?

Type of Contract: A fixed-term contract that is renewable

Working Hours: Full time on rotating shifts (depending on the project)

Training: Have a kick-start your career with the intensive training that the company offers to their new employees

Salary Conditions(*): You have 2 options:

Including free accommodation (shared flat, all bills included): 1040EUR gross/month

Excluding accommodation: 1298EUR gross/month

(*) Compensation during training period (1-4 weeks): nearly fully paid

Relocation Package for International Candidates:

Reimbursement of your initial flight expenses after 3 months

Help in paperwork, opening bank account, etc. upon your arrival.

Ability to stay in a flat-sharing apartment from the company up to a year for a part of your paycheck

Extra Perks:

Private health insurance after 6 months of contract which is extra to the standard insurance

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Portuguese public holidays and 22 days of paid holidays

Best Sales and Customer Service Solutions provider

Great facilities and building

Training and multiple career opportunities

Opportunity to learn a job from scratch

Many outside activities and events

More than just a job but a full experience abroad

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

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