Customer Service Agent
DSV
Job Req Number: 83124
Time Type: Full TimeCustomer Service Agent SolutionsMove forward as Customer Service Agent Solutions at DSV in Puurs.About the roleAs a Customer Service Agent, you’ll play a vital role in managing logistics services for our clients. Acting as a bridge between customers and internal teams, you’ll ensure smooth operations and meet customer agreements and requirements. You’ll be responsible for real-time monitoring from goods receipt to delivery, handling complaints, and brainstorming with customers to solve problems.Other tasks
We are DSV, we growDSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.“As a Customer Service Agent, you are the linchpin within DSV, as you will serve as the point of contact for both customers and operations. Your work will be crucial in ensuring optimal functioning and striving towards 100% customer satisfaction,” says Matthias De Pauw, Supervisor, Customer Service, Solutions.In Belgium, we operate from over 18 branches, with more than 1,400 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.Are you the perfect fit?
It all counts for this vacancy of Customer Service Agent Solutions in Puurs. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.Why choose DSV?
Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and wants to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer: Move forwardSend your resume with motivation or leave your details and we will contact you. Questions about this vacancy? Our Corporate Recruiter Cedric Rogiers will answer all your questions via +32 (0)4 76 88 67 71 or vacancies@be.dsv.comDSV – Global Transport and LogisticsDSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.Visit and follow us on , and .open/closeJob area: Customer ServiceCustomer Service AgentPuurs-Sint-Amands
Saint-Amand, Anvers – Puurs, Anvers
Fri, 28 Jun 2024 23:51:37 GMT
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