Customer Service Advisor

Red Recruitment is partnering with a prestigious private jet company that is offering a fantastic opportunity for a Customer Service Advisor to join their team in Bristol. Successful applicants will be positive, professional individuals who are confident liaising with agents and high net worth clients. The salary for this role is 25,000 – 27,000 per annum.

Salary and Package for a Customer Service Advisor:

• Salary: 25,000, rising to 27,000 after probation
• Location: Bristol Airport
• Contract: Permanent, full-time
• Hours: Rotating 12 hour shift patterns, 6.30am – 6.30pm and 10am – 10pm

Key Responsibilities of a Customer Service Advisor:

• Managing all flight related commercial components
• Ensuring feasibility, sales, and management of all trip requests
• Preparing and communicating appropriate charter flight documents
• Working closely and confidently with the clients, whilst maintaining a high level of confidentiality
• Liaising with all departments to ensure necessary operational aspects are in place, prior to the commencement of a flight
• Ensuring client requirements are met whilst remaining compliant with applicable regulations such as parking, ground transport, catering, hotels, flight etc

Skills and Experience of a Customer Service Advisor:

• Exceptional accuracy and attention to detail
• Great communication (written and verbal) with a friendly telephone manner
• High degree of competency in Microsoft Office
• Previous aviation knowledge is advantageous but not essential
• Full driving licence

If you believe you’d be a good fit for this role, and would like a new opportunity in Bristol, please apply now!

Red Recruitment (Agency)