Customer Service Adviser

Location:

Loughton (IG10) – Essex, South East, United Kingdom

Salary:

Up to £12.50 per hour

Type:

Temporary

Start Date:

ASAP

Contract Period:

12 Months

Main Industry:

Search Customer Service & Call Centre Jobs

Advertiser:

Randstad

Job ID:

130559904

Posted On:

26 May 2024

Customer Service Specialist – Job Vacancy

Location – Loughton, IG10

Pay rate – GBP12.50ph

Duration – 12 months, potential for extention

Shift pattern – Monday to Friday, 9:00am to 5:00pm

Position Summary

x25CF; The operation is producing inks preparation, Screen Printed electrodes, foiled packaged
electrodes used for self or medical diagnosis
x25CF; The electrodes have to be produced to the strict guidelines of the Standard Operation Procedures
(SOP) for each operation in the process

Key responsibilities

You are responsible for providing support in customer service functions in order to continue to provide our customers with the very best service possible. To achieve this you will be expected to;

* Work methodically to ensure that standard operating procedures are followed and that workload is prioritised appropriately to meet agreed SLA’s / KPI’s
* Accurately complete all tasks performed which may include but are not limited to;
* Fixed Site and Medical Centre Bookings
* Management of medical centre openings
* Chemist on Call
* Answer customer queries via the telephone and email
* Dashboard administration tasks

Candidate Requirements

* Previous experience within an administrative or customer service role
* Excellent verbal, written and communication skills
* A dynamic team player who is collaborative but leads by example
* IT literate with a good level of experience in Word, Excel & Outlook

If this is of interest, please apply with your up to date CV or Call # for Shannen.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.