Customer Service Adviser

Customer Service Adviser

Your new company
Educational organisation in Bristol.
Your new role
The organisation are looking for a number of Customer Service Advisers to start on a project on Monday 12th August for 8-12 weeks. Hours of work are Monday to Friday, 09:00-17:00. Pay for the role is £13.32 per hour + holiday. Main duties of the role include:

• Make proactive contact with customers by phone and email to provide advice or support
• Assist students to access relevant information about services
• Logging all conversations into the CRM system
• Arranging appointments for students to see specialist support staff if necessary

What you’ll need to succeed

• Experience of working in a front-line customer service role
• Excellent communication skills
• Ability to work in a busy and demanding environment
• Problem-solving skills
• Proficient using Microsoft Office

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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