Customer Service Administrator

Job title:

Company:

Manpower

Job description

Client Description:
Would you like to join a dynamic, international company? Do you enjoy customer contact? Then look no further!Our client, a Florida-based company specializing in digital imaging, is looking for a Customer Service Administrator for its Belgian branch.
Job Description:
As Customer Service Administrator, you:

Ensure quality customer service and contact;
Take charge of the various requests received by mail, phone and online chat;
Inform customers about the different products offered and take care of orders and up-sell received online;
Provide administrative support to the sales department (creation and management of customer files;
Follow up with customers to ensure their level of satisfaction with the products;
Track returns and refunds;

Candidate Profile:
As Customer Service Administrator you are/have:

Fluent in English and know another European language;
good communication skills and good understanding of the client’s need;
Previous experience (at least 2 years) as sales administrator;
Computer literate;
Ability to work under deadlines and can prioritize your tasks;
Professional, efficient and solution-oriented;

Open-minded with your work process as well as organized;

What Client Offers:
Our client offers:

An acting contract for a permanent employment contract;
Full-time, 38H/week;
From 8 to 5 PM or 9 to 6 PM (with a break hour at noon) Monday to Thursday and 8 to 15 or 9 to 16 on Friday – flexible hours;
4 days of teleworking and 1 day on site (Ixelles);
A salary to be discussed;
Extra-legal benefits (meal vouchers);
The opportunity to join an international company and a dynamic team.

Interested? Send your CV at: office.brussels2@manpowergroup.be