Customer Service Administrator I

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Thermo Fisher Scientific Inc. as a Customer Service Administrator I in Segrate, Milan. You’ll support our collaborators in Italy.

Key Responsibilities

• Offer effective assistance to Sales, Service teams, Business partners, and other customers.
• Drive and own alignment meetings with Account Managers/Service to ensure timely submissions.
• Review and submit Tenders and RFQs, and actively follow up.
• Examine complete bid documents to determine terms needing approval, and collaborate with functional owners for alternate terms as the need arises.
• Handle supplier registration and public contract administration, including review/approval processes, reporting, fee payment, and compliance.
• Request and handle bank guarantees and bid bonds.
• Collaborate with various team members, including sales, order management, legal, and finance.

Qualifications

• High school diploma or equivalent experience.
• Good knowledge of Office packages, such as Outlook, Excel, and Word.
• Excellent verbal and written communication skills.
• Proven ability to successfully implement administrative processes.
• Exceptionally organized with a proven track record of flawless execution.
• Ambitious and determined to compete and drive high standards in customer service.

Join our ambitious team and be part of a company that values inclusion, teamwork, and world-class service. Apply today and help us successfully implement our mission!

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