Customer Service Administrator

Job title:

Customer Service Administrator

Company:

Manpower

Job description

Client Description:
Would you like to join a dynamic, international company? Do you enjoy customer contact? Then look no further!Our client, a Florida-based company specializing in digital imaging, is looking for a Customer Service Administrator for its Belgian branch.
Job Description:
As Customer Service Administrator, you:

• Ensure quality customer service and contact;
• Take charge of the various requests received by mail, phone and online chat;
• Inform customers about the different products offered and take care of orders and up-sell received online;
• Provide administrative support to the sales department (creation and management of customer files;
• Follow up with customers to ensure their level of satisfaction with the products;
• Track returns and refunds;

Candidate Profile:
As Customer Service Administrator you are/have:

• Fluent in English and know another European language;
• good communication skills and good understanding of the client’s need;
• Previous experience (at least 2 years) as sales administrator;
• Computer literate;
• Ability to work under deadlines and can prioritize your tasks;
• Professional, efficient and solution-oriented;
• Open-minded with your work process as well as organized;

What Client Offers:
Our client offers:

• An acting contract for a permanent employment contract;
• Full-time, 38H/week;
• From 8 to 5 PM or 9 to 6 PM (with a break hour at noon) Monday to Thursday and 8 to 15 or 9 to 16 on Friday – flexible hours;
• 4 days of teleworking and 1 day on site (Ixelles);
• A salary to be discussed;
• Extra-legal benefits (meal vouchers);
• The opportunity to join an international company and a dynamic team.

Interested? Send your CV at: office.brussels2@manpowergroup.be

Expected salary

Location

Ixelles, Bruxelles

Job date

Sun, 23 Mar 2025 08:03:59 GMT

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