Customer Representative Oncology (m/f/d)

Job Description

We are currently looking for a Customer Representative Oncology (m/f/d) who is eager to kick-start their career after completing their studies or obtaining a pharmaceutical representative certificate.

Area: West Austria (Vorarlberg, Salzburg & Tirol )

Responsibilities:

• Identifying accounts & target areas with biggest potential to drive business outcomes
• Developing field-based customer & patient journey and account strategy
• Developing a network of key decision makers and orchestrated successful interactions with key stakeholders (including HCPs, public groups, government officials, medical professional organizations) in defined therapy area
• Providing feedback to management on strategic opportunities for assigned key accounts
• Collaboration with cross functional team (Medical, Marketing, Market Access) to develop omnichannel projects, materials and services that respond to customers and business needs

Qualifications:

• Successfully completed pharmaceutical representative examination and/or completed studies in the field of human, veterinary, or dental medicine or pharmacy
• Passion for the disease area
• Highly motivated individual who is driven to push things forward
• Willingness to travel throughout Austria >90% of the time in the field visiting customers
• Excellent communication skills
• Strong negotiation and analytical skills
• Passion for working in an agile manner and with digital tools such as iPad, MS Office, Veeva, and Salesforce
• Professional proficiency in German and English, both verbal and written are required

We offer an attractive salary, outstanding social benefits and an exciting work environment with varied tasks in an international environment. The minimum annual salary for this position is EUR 55.500,- and varies according to the qualifications and experience of the successful candidate. We are looking forward to receiving your application.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills:

Account Management, Account Management, Audience Targeting, Consumer Relations, Customer Experience Design, Customer Experience Improvement, Customer Experience Management, Customer Relationship Management (CRM), Customer Service, Digital Assets, Face to Face Interaction, Inbound Phone Sales, Lead Generation, Market Analysis, Microsoft Teams, Oncology Sales, Operational Performance Management (PM), Order Processing, Payer Relations, Product Knowledge, Sales Campaigns, Sales Forecasting, Sales Objectives, Sales Plan Development, Sales Presentations {+ 3 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

100%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

N/A

Job Posting End Date:

10/18/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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