Customer Lifecycle Manager
HP
Customer Lifecycle ManagerDescription –There are not many times in your career when you get the opportunity to be part of a multi-billion-dollar franchise, work with great people and build out your resume. Welcome to HP’s Consumer Services and Solutions organization! With CSS, our goal is to address the #1 pain point consumers have been telling us about printing and personal computing. Through a new and innovative model, we are transforming the print and pc market by providing customers convenience and savings with HP Instant Ink and All In Plan services. CSS represents one of the top strategic priorities for HP and will give you visibility at the highest levels in the company. You could be part of this team building new CLM solutions.As a Customer Lifecycle Manager, you will be a crucial part of the CSS CLM team focused on driving customer retention and revenue per subscriber. Your responsibilities will include developing and executing programs and initiatives to drive higher engagement and retention within our customer base. You will execute campaigns through multiple channels including email, SMS and push notifications, in-app and online experiences. Your main objective will be to grow and retain key consumer segments through compelling marketing that drives satisfaction and reduces churn. This role involves a data-driven approach to reviewing consumer marketing efforts and consumer preferences to identify trends. You will partner with the product, growth, customer support and design teams to develop and execute campaigns and solutions that optimize HP Instant Ink and All in Plan customer’s experience.Responsibilities
Requirements
What we offer:
#LI-POSTES11Job – ServicesSchedule – Full timeShift – No shift premium (Spain)Travel –Relocation –Equal Opportunity Employer (EEO) –HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s or your EEO rights as an applicant under the law, please click here:
Sant Cugat del Vallès, Barcelona
Thu, 16 May 2024 01:57:49 GMT
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