Customer Experience (CX) Expert (d/f/m)

vacanciesineu.com

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

  • Develop communication strategies Foster positive stakeholder relationships, leading to increased satisfaction Manage communication channels such as newsletters, intranet, and email updates Create and manage content for websites, social media, and newsletters. Plan and coordinate IT events, including workshops, seminars, and community outreach Coordinate ISO/CSIS compliance activities within the IT department Communicate with suppliers to request offers, place orders, and handle invoices Supports project facilitation and cost planning

YOUR SKILLS

  • Basic IT knowledge, general IT infrastructure knowledge is an advantage Procurement/purchasing basic experience Basic financial knowledge Project Management experience is an advantage proactive individual capable of managing diverse responsibilities strong organizational skills attention to detail ability to collaborate effectively MS Office 365 SAP experience is an advantage

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

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