Customer Care Agent with German

Job title:

Customer Care Agent with German

Company:

Babel Profiles S.L

Job description

Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.If you’re excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you!Tasks

• Provide assistance to business clients with their travel arrangements
• Collaborate with external partners to handle booking-related problems
• Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
• Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
• Take initiative to foresee and resolve potential problems before they arise
• Keep up with product developments and feature rollouts to stay informed about new offerings

Requirements

• Experience in the corporate travel industry is a plus
• Demonstrated ability to provide exceptional customer support
• Strong organizational and prioritization skills
• Empathetic and attentive to client needs
• Quick learner and tech-savvy
• Honest and trustworthy team player
• Passionate about travel!
• Native or Full Professional Level of German
• Full Professional Level of English

BenefitsCompetitive salary, including equity in the companyMental health support tool for well-beingPrivate healthcare and gym allowanceOpportunities for exponential growth (trainings)Step 1: Call with a Recruiter from Babel to get to know youStep 2: Interview with the clients RecruiterStep 3: Interview with the Customer Care Operations Manager and Team LeadBabel Profiles S.LBabel Profiles is a boutique Recruitment Agency based in the heart of Barcelona and we work with amazing brands and support them in finding the perfect candidates/employees. We are very people-oriented and have a close and informal style. We like to spend time getting to know our candidates and recognizing their skills and competencies in order to help them find the perfect job.

Expected salary

€24000 – 25000 per year

Location

Barcelona

Job date

Wed, 11 Dec 2024 23:14:36 GMT

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