Customer Application Engineer

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Responsibilities, authorities and accountabilities

  • Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team. Possesses a deep understanding of relevant markets and customer economic value that aid winning bid strategies. To include ‘ITO’: Technical analysis of client need: definition and optimization of the products; scope (description); schedule; industrial scheme; cost, considering contract and internal policies and procedures. Calculation of plant, system and equipment performance and efficiency. Documentation of technical specifications & costing elements for further contract execution phases. This also includes OTR part where engineers work on customizing the products and implementing it for specific customer needs
  • Expected to resolve problems through the application of acquired expertise guided by precedent.
  • Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
  • Communicates with direct team and supervisor. Presents to internal teams on metrics, project status and research.

Required Qualifications

  • Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Engineering/Technology).

Desired Characteristics

  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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