Customer Advisor in Portugal (Danish Speaker)

Location:

Lisbon, Portuguese areas, Portugal

Salary:

Competitive salary + benefits

Type:

Permanent

Main Industry:

Search Recruitment Jobs

Other Industries & Skills: 

Customer Service & Call Centre

Advertiser:

Blu Selection

Job ID:

130852361

Posted On: 

24 July 2024

Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey.

Your responsibilities and impact working as a Customer Advisor will be:

Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.

Managing and responding to customer requests through phone and email.

Meet and exceed customer service quality and productivity goals as well as compliance regulations.

Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.

Skills, qualifications and interests you need to succeed in this role:

A native-level proficiency in Danish and a minimum B2 level of English

A valid Portuguese work permit/a nationality that allows you to work in an EU-country

Living in or willing to relocate to Lisbon for an international career and life experience – looking for a longer-term job in Portugal

Motivation and commitment to give excellent customer service

Excitement about intercultural communication and embracing the expatriate lifestyle

What’s in it for you?

Working hours: full time (40h/week) Monday- Sunday 8:00-17:00

17079EUR/year plus performance bonus starting from the 4th month in the company

Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal

Health insurance after 6 months

22 vacation days per year

Paid professional training

Employee discounts

Fun and engaging company-wide initiatives

Excellent work culture

For international candidates:

Reimbursement of your initial flight expenses after 3 months (up to 200EUR)

Up to 360 EUR for accommodation/ months for first 3 months

Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation

Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Lisbon?

A colorful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment
Is this project not the best fit for you? Feel free to check our other opportunities for Danish speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.