CSO Patient Safety Supporter

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Work Shift

Day

Work Day(s)

Variable

Shift Start Time

Variable

Shift End Time

Variable

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provide quality patient safety monitoring services under supervision of a licensed professional. Proactively maintain a safe environment for the patient by providing 1:1 continuous monitoring/reliable video monitoring and reporting potential unsafe and harmful behaviors.

Experience

• No minimum experience required

Preferred Qualifications

• Experience working in a healthcare setting
• Academic healthcare-related courses

Education

• High school diploma or equivalent

Certification Summary

• Basic Life Support (BLS) within 30 days of employment or at time of offer if working in the Emergency Department

Knowledge, Skills, and Abilities

• Must have strong communication and interpersonal skills
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Job Responsibilities

• Maintains a safe environment for the patient through 1:1 continuous monitoring that includes remaining within arm’s length and facing the patient at all times, including during bathroom and shower activities.
• Complies with all related policies requiring a patient safety supporter role (i.e., suicide policy, restraint policies).
• May perform/document components of safety monitoring and general care needs (eating, hydration, and/or elimination).
• Performs reliable video monitoring in areas that video monitoring is available and/or performed.
• Communicates and interacts with patients and family in a therapeutic and respectful manner, with intent to minimize escalation of behaviors.
• Monitors for behavior changes and escalates any untoward events (i.e., behavior changes, violent behavior) to appropriate staff, and responds appropriately to direction given by healthcare team members.
• Accompanies patient to medical procedures to maintain 1:1 continuous monitoring requirement.
• Accurately documents data collected and behaviors observed on assigned patient in EMR, according to establish time frames.
• Participates in transfer of care (patient safety supporter to patient safety supporter, patient safety supporter to nurse, patient safety supporter to other care team members); communicates any special considers, care priorities, and support needs as appropriate.
• Maintains patients’ rights, including the privacy and security of all confidential and protected health information.
• Demonstrates all competencies of the job: a.Initial Competencies b.Ongoing, annual competencies c.Age specific and cultural competencies.
• Accompanies patients to various locations on the unit and hospital.
• Stocks supplies.
• Assists patient with activities of daily living.
• Transports labs, medications, blood products, and other items as requested or assigned.
• Any other duty as reasonably requested by unit leadership.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Other Patient Care

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