CRM & Business Intelligence trainee

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a CRM &Business Intelligence trainee, you will support projects related to CRM and other Commercial Excellence (CommEx) systems to deliver core capabilities to Alcon in the areas of Sales and Marketing.

You will support data and functional elements of the commercial teams initiatives to rapidly accelerate adoption to drive impact.

In this role, a typical day will include:

• Support International team to manage, report, track and organize ticketing system
• Support International team to build relevant documentation over governed tools
• Support local deployment, training and engagement on core CommEx platforms (e.g., Salesforce.com, Pitcher, Marketing Cloud and Einstein Analytics)
• Understand data quality within Salesforce environment and support functional experts responsible for master data quality with insights and recommendations (e.g., customer account and professional set-up, sales data, etc.).
• Support the team with CommEx data integration and reporting needs

All the above tasks will be performed supporting the International Solution Delivery team. You will receive guidance and training, gaining a gradual level of independence throughout the internship period.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s degree in Business, Economics or another related quantitative field
• Proficiency in English, Spanish as a plus
• High learning agility
• Self-motivation
• Excellent data analytics skills
• Knowledge of any analytics tool (e.g., Alteryx) or CRM (Salesforce) as a nice to have

HOW YOU CAN THRIVE AT ALCON:

• A great exposure to the main activities within the Commercial Excellence department with the chance to gain exposure at international level in a very collaborative team
• A flexible work environment with competent and committed colleagues. We enjoy working together in a good and respectful manner, and we celebrate our common successes
• Training on systems and products
• 6 months internship (plus the opportunity to prolongue it for 6 months)

Alcon Careers

See your impact at alcon.com/careers

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in any employment practices. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please send an email to [email protected].

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If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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