Credit Collector

Job title:

Credit Collector

Company:

Robert Half

Job description

Robert Half is currently looking for a Credit Collector (m/f/x).The company is based in Zaventem, and this is a full-time position in a production environment.Daily tasks:

You monitor overdue accounts and set priorities;
You contact customers with overdue payments via phone, email, or letters;
You document all interactions with customers in the CRM system or collection software;
You work with debtors to establish payment arrangements or settlements;
You process and record received payments;
You adjust account balances and statuses based on payments received or agreements made;
You send payment reminders to customers approaching their due dates;
Weekly tasks:
You analyze the aging report to focus on older, higher-risk accounts;
You summarize weekly collection activities and results for management;
You collaborate with internal departments to resolve invoice disputes or discrepancies;
You review and adjust customer credit limits based on payment history and financial health;
You initiate legal proceedings on accounts that have become uncollectible through standard methods (if necessary);
Monthly tasks:
You ensure all accounts receivable ledgers are balanced and up-to-date;
You review and approve accounts to be written off as bad debt;
You analyze the effectiveness of current collection methods and suggest improvements;
You prepare detailed reports on overall credit and collection performance, including key metrics like DSO (Days Sales Outstanding);

The required qualifications for this Credit Collector position are:

You have an excellent command of Dutch, good knowledge of French, and are fluent in English;
You hold an A2 diploma, providing you with a solid foundation for this role;
You have at least 5 years of experience in a similar role, allowing you to contribute value immediately;

You are proficient in MS Office, especially Excel, which helps you work efficiently;
You are ambitious, collegial, dynamic, and highly organized; moreover, you are proactive and eager to take the initiative;

Our client offers:

You will be part of a close-knit team of 5 colleagues, where collaboration and collegiality are key;
You will join an ambitious company that respects a healthy work-life balance, operates sustainably, and is growing rapidly;
You will start with an interim contract, with a real prospect of a permanent position;
You will work full-time, 40 hours per week, with 12 additional adv-days;
You will enjoy team-building events, after-work activities, and family days; you will also work in a modern open space with the option to isolate your workspace;
You will have opportunities for internal and external training, coaching, and room for personal growth;
You can work from home up to 2 days per week, ensuring an excellent work-life balance;
You will receive a competitive salary with various fringe benefits, such as meal vouchers, eco vouchers, insurance, a mobile phone and commuting allowance; you will also enjoy soup and fruit in the office, as well as sports and culture vouchers;
You will work with flexible hours, allowing you to organize your day as it suits you best;
Your workplace is easily accessible by public transport, and parking is available for employees;