Contracts and Performance Manager – Senior Vice President

Excited to grow your career?

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Real Estate Services.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Real Estate Services (RES) within Enterprise Services & Public Affairs (ESPA) provides real estate support services to all Citigroup businesses ensuring that our solutions are cost-effective, safe, productive, and valued by our customers and colleagues. We are a people orientated organisation that appreciates and promotes personal and professional aspirations.

The Contracts and Performance Manager requires a comprehensive understanding of multiple areas within RES and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally and externally, often at a senior level. Accountable for the end results of an area. Exercises control over vendors, policy formulation and planning.

What you will do

• Execute contracting best practices for Facilities & Construction (F&C) requests for proposals (RFPs), ensuring these practices are in accordance with Procurement Policy, aligned with F&C strategy and relevant industry.

• Develop Contracting Strategies and Contract Execution Plans in support of Real Estate Initiatives and Strategy and obtain signoff from the relevant stakeholders and senior leadership.

• Coordinate the development of Bid Evaluation Criteria and Plan with the Global Sourcing and F&C Stakeholders

• Develop the Scope of Work (SOW) and the appropriate commercial compensation structure for the scope.

• Incorporate risk elimination/mitigation processes into contract strategies and bid documentation.

• Manage relationships with various Facilities & Construction vendor partners, develop alternatives to the existing typical contractors and possible alternative strategies.

• Development and implementation of effective contract and supplier/vendor management strategies, to extract maximum value from contracts, motivate performance and drive innovation.

• Proactive monitoring and contract management, to deliver enduring contract-life value-for-money solutions.

• Monitoring supplier performance against KPIs, to deliver successful outcomes (time, cost, performance, innovation, etc.)

• Providing timely feedback on supplier performance issues, successes, and contractual risk to senior leaders across Facilities & Construction

• Enforcing contracts through generating considerations, identifying performance trends and taking appropriate action, evaluating non-conformance, and applying enforcement tools and remedies to secure consideration and compensation as appropriate

• Conducting peer contract assurance prior to internal Facilities & Construction approvals, ensuring the correct commercial arrangements and considerations have been implemented.

• Execute Post Award Contracts Management (for contracts assigned to the incumbent) and support the management of Contractors Relationships:

• Compile data to assist in periodic reviews of Contractors’ performance (Performance Scorecards/Metrics) against established Key Performance Indicators (KPIs).

• Manage and Report on approved contract values (e.g., up-to-date Current Contract Value, Forecast Contract Value Vs. Approved Contract Value) and spend against Approved Contract Value to ensure governance.

What we will need from you

• Undergrad degree in an Engineering, Technical or Business discipline with high commercial affinity.

• Prior experience in Quantity Surveying or Contracts Management.

• Strong Commercial and Business acumen.

• Strong technical and analytical skills.

• Demonstrable ability to adapt and perform in a constantly changing project environment.

• Strong communication and Negotiations Skills.

• Collaborate working relationship with diverse stakeholders to drive best value, mitigate Commercial risks, and mitigate disputes or claims against the project.

• Forward Thinker with good anticipation of potential changes or disputes that can impact the project.

What we can offer you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances.

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Exclusive discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-MP4

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

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