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Are you a Contract Logistics Distribution Specialist? Do you want to work in the largest logistics company of the world?
Your Role
Contract Logistics Distribution Specialist works within Contract Logistics. In this case, She/He will operate for adidas Campus South, our new fully automated warehouse located in Mantua, which, with over 130,000 square metres, will represent an unparalleled example of excellence and innovation in automated technology operations. Working as part of the Customer Service team, the Contract Logistics Quality Specialist will conduct monitoring and supervising activities related to warehouse inventory processes with the aim of improve quality standards and reduce potentials issues with an impact on goods workflow.
With this aim, She/He will strictly collaborate with Operations, to share information and proper practices to operate correctly to ensure an efficient goods workflow.
Your Responsibilities
In line with customer service guidelines and direction, plan daily deliveries of customer’s goods in collaboration with flow planning stakeholders by using TMS/OTM (transport management system)
Develop a solid interaction with the customer by guaranteeing continuous alignment regarding shipment status, potential delays, transport service schedule or other information related to transport planning
To operate smoothly, provide and get information from/to Operation departments regarding workflow status, issues, delays and/or advances; whereupon adapt transports schedule by considering current workflow situations; on the other hand, support operation with activities review based on transportation planning needs
Working with a statistical and metric approach, supervise the status of transport services and define strategies to avoid critical delays
In accordance with operation and other departments related to the local business, implement, and execute specific actions to solve transportation issues which could compromise the warehouse workflow and KPI’s achievement
Build and empower a strong relationship with transport carriers’ partners based on daily interaction and timely communication to perform efficiently the transport planning strategy
Identify and elaborate easy to understand solutions (reports, dashboards, slides, extc …) to show information downloaded from TMS and other transportation tools to inform and update different types of stakeholders
Your Skills and Experiences
2 – 5 years of transport planning experience in large scale (>300FTE & >50 trucks/day) highly automated fulfilment operations with strong preference given to eCommerce / Fashion / Retail field, preferably in multinational companies with matrix organizational structure
Familiarity with fast paced work environments with high level of planning variations and characterized by frequent interactions with customers and/or external stakeholders which required solid communication skills
Exposure to dashboard data representations with the aim of creating easy to understand ways to communicate information to different stakeholders
Accumulated wisdom about metrics and data analysis related to transport planning as practice with software’s and/or ERPs/TMSs/OTMs
Good Reasons to Join
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Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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