Community RePaint Network Coordinator

About Resource Futures

Our vision is to create a sustainable world delivered through environmental consultancy. We
work collaboratively with governments, businesses and the third sector to help speed up the
transition to a circular economy and manage resources and waste in a more sustainable way.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of
the global B Corp movement to use business as a force for good. Employee-owned and independent,
we’re all about helping each team member grow, and together striving towards our goal of a
creating a sustainable world. We are ranked
in the top 5% worldwide for all B Corps in our size group, and were named a ‘Best for the
World’ 2021 B Corp for our company governance. 

We are motivated by the impact of our work and how it
feeds in to wider issues of climate
justice and circular
economy. Our work is far-ranging from supporting
businesses to advising
governments and delivering the evidence
to support global change. Read more about our
company, the Community RePaint project and
how we go
beyond for our people, to help them grow and thrive.

The opportunity

This is a great opportunity to make your mark on a fantastic community project as part of a
small and friendly team. Using your excellent organisation and communication skills, you will
support the existing Community RePaint (CRP) schemes and help to develop new schemes in order
to substantially increase the volumes of paint collected and redistributed to the community and
charitable sector, as well as to families in social need. You will promote and raise awareness
of CRP online, developing the CRP brand and lead on communications, promoting ReColour
remanufactured paint and work with local authorities, manufacturers, retailers, businesses, and
housing associations across the UK.

What you will be doing

Line managed by the Network Manager, you will have their support and guidance, to deliver the
following;

Day to day contact with CRP schemes and external sources

• Proactively engage and respond to internal enquiries made by all schemes, providing
  excellent customer service through email, phone, and social media accounts, troubleshooting to
  find quick and helpful solutions.
• Respond to external enquiries from telephone and email.
• Be a resource for all schemes, providing help, guidance, and support to enable their
  success. Undertake regular visits to schemes across the UK, both independently and with CRP
  colleagues.
• Identify operational issues facing schemes, and devise practical solutions, specifically
  where there is either a need to obtain more paint and/or where a need to distribute more.
• Support regular communication with the network by distributing useful and relevant
  information, for example funding or legislation updates.
• Liaise with external organisations in order to better assist local schemes and customers.
• Update and maintain the ‘progress tracking’ documentation of all schemes as they evolve.
• Devise and deliver training materials and events to support existing and new schemes.
• Improve the ‘networking’ element of existing schemes, to increase the number of network
  functions and opportunities.
• Deliver CRP presentations to schemes, for example to new scheme personnel.

Marketing and communications management

• Produce and manage the CRP communications plan, working with the CRP network officer and
  Resource Futures communications team to deliver outputs as set out below.
• Manage the production and distribution of the Monthly Paint Pad (to CRP schemes) and
  bi-monthly RePaint Roller (to external organisations) newsletter, regular press releases, and
  promoting Community RePaint network materials.
• Produce and manage marketing content (including photographs and videos) for use across the
  network’s communication channels.
• Assist individual schemes with the production of tailored communication and publicity
  materials.
• Oversee maintenance and update of the Community RePaint website content (undertaken by the
  Network Officer), liaising with the website maintenance company when complex amendments are
  needed.
• Oversee the maintenance and development of social media accounts – Facebook, Twitter,
  Instagram, TikTok.
• Deliver presentations to external organisations, as directed by the Community RePaint
  Manager.
• Manage stocks of marketing materials, and organise printing of new materials, as necessary.

Administration and other tasks

• Analysis and reporting of quarterly and annual statistics.
• Monitor progress of schemes, collaborating to help them achieve their quarterly targets.
• Organisation of any network and training events.
• Research and maintain awareness of relevant legislation, reporting relevant changes and
  related actions to the Network Manager.
• Manage and maintain key project documents – CRP and ReColour databases, excel sheets with
  key scheme info, photos, information sheets, guidance documents etc. in line with GDPR
  compliance.
• Work with the Network Manager to produce Community RePaint strategic delivery plans.
• Work with the Network Manager to develop and establish new schemes, and their subsequent
  joining of the network, researching and identifying appropriate organisations, meeting with
  them, and making a development action plan.
• Identify new and innovative ways of ‘growing the network’ in order to increase the amount
  of paint collected and redistributed across the UK.
• Comply with company project management practices in line with our Integrated Management
  Systems.
• Develop to provide line management and guidance to the Network Officer, supporting them to
  develop in their role, in future.

The essentials

• Knowledge and experience of waste prevention, re-use and recycling projects or initiatives.
• Community/voluntary sector knowledge or experience.
• Experience in a public engagement communications role or a related waste management
  position.
• Excellent interpersonal and communication skills (written, verbal, presentation), with
  experience creating content for print and online use.
• Experience of producing video and photography content for promotional purposes.
• Competent IT user, particularly Microsoft Office and Adobe suite (including video editing),
  and the web, with experience of conducting desk-based research tasks.
• Experience of building, maintaining and developing website content and social media.
• Ability to synthesise information from a variety of sources, and to organise and present
  information in a logical manner.
• Excellent problem solving, organisational and time management skills to meet deadlines,
  performing calmly under pressure.
• Ability to work effectively on own initiative and as part of a team.
• Ambition to use your career to make a difference.
• Commitment to sustainable resource use, sustainable development.
• A relevant undergraduate degree or equivalent experience.

Great to haves

• Experience of communications and/or public engagement through industry, local authority or
  third sector.
• Experience of paint re-use operations.
• Knowledge of design and print processes.
• Experience working with databases and data entry.

Benefits

• Embedded hybrid working policy.
• 25 days annual leave, plus bank holidays, each year.
• One volunteer day each year.
• A generous ethical pension plan (the company will match up to 7% of your contribution).
• Life assurance cover.
• Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing
  advice, financial and legal guidance.
• Cycle to work scheme and on-site secure bike parking and showers.
• On-site charging points for electric vehicles at the Bristol office.
• Subsidised professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future
  of our business.
• Access to our Consultative Group platform – a representative group of employees that
  provides an anonymous vehicle for employee voice, raising issues and engaging senior
  management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build
  targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular
  internal ‘Lunch and Learn’ and other sessions to share skills and knowledge across all
  workstreams and roles.
• Two annual team away days, each followed by evening socials.
• Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
• Central Glasgow location with roof terrace.
• The Bristol office has a quiet room for reflective practice.
• The Create Centre, where the Bristol office is located, includes a café that has a Green
  Tourism Gold Star Award, and is ‘Going for Gold’ with sustainable food ethics. 
• The Create Centre building generates circa 70% of its electricity from renewable sources.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to
  work, and a team that is collectively focused on making a positive impact.