Commercial manager in Hamburg, Germany

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Join Flexport as Commercial Manager and lead our growth in North/West Germany

The opportunity:

Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. We are looking for a logistics enthusiast that is excited about our mission to make global trade so easy, there will be more of it.

As a Commercial Manager you drive business growth and you will lead and develop a high-performing team. In this pivotal role, you will define strategies for growth with existing customers, support your team in closing impactful deals, and spearhead initiatives to expand our market presence. As a key leader, you’ll leverage tech-enabled freight forwarding solutions to solve customer challenges and position our business for sustained success.

Your Role:

Your responsibilities as a Commercial Manager, Germany North/West include, but are not limited to the following:

• Lead a local demand team by driving client acquisition and retention as well as revenue generation;

• Identify strategies to generate new business with existing and new accounts, drive tactics with best-in-class execution;

• Coach and mentor the demand team on how to approach customers, source pipeline, close deals, identify upsell/cross-sell opportunities and develop strategic account plans;

• Establish methods and processes to build scalable commercial capabilities as well as instill a customer-first mindset within the team;

• Teamwork with functional teams, such as the operations team, to drive customers’ success;

• Handle customers escalations being a trusted advisor, recognized for deep logistics knowledge and consultative approach;

• Monitor KPIs reporting trends and market dynamics to senior management.

Requirements:

• 3+ years of people management experience in commercial teams, with a proven track record of meeting and exceeding team sales quotas;

• 5+ years of experience in commercial and external-facing roles;

• Proven relationship management, people management, process management and analytical skills;

• Hands-on mentality and ability to deliver on a broad portfolio of responsibilities with minimal guidance;

• Proficiency in strategic and critical thinking, capable of translating strategies into actionable tactics;

• Effective time management skills coupled with a keen sense of urgency;

• Demonstrated logistics knowledge, a background in logistics or freight forwarding is strongly preferred;

• Excellent technical skills (e.g. Looker, SFDC, Excel);

• BA/BS degree requirements;

• Fluent in German & English

What’s in there for you:

• Lunch Food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.

• Health insurance – employee contribution part is covered by Flexport

• 25 paid vacation days yearly

• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members.

• Opportunity to join Pension contributions plan by MetallRente (15% employer contribution)

• Equity program

• Parental leave policy: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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