Cloud Operations Manager

Location:

Sofia (1407) – Bulgaria

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Management & Executive Jobs

Other Industries & Skills: 

Information Technology

Advertiser:

SAP

Job ID:

130324164

Posted On: 

06 April 2024

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you’ll do

You will be responsible for operating core cloud operations tools and processes like monitoring, customer communication, change management safeguarding and others. The team works daily with our Cloud Engineering teams, who operate products like SAP Analytics Cloud, SAP HANA and the Business Technology Platform providing tools, automation and optimization for productive Incident Management, Problem Management and other practices related to the ITIL framework.

Your main tasks and responsibilities include:

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-Help the personal growth of each team member, matching the business needs and opportunities with the colleague’s individual strengths, expertise, and aspirations. Provide open and timely feedback, mentoring, and coaching.
-Build an empowered, motivated, and high-performing team, develop supportive team culture and climate
-Drive operational delivery through agile methodologies allowing teams to react quickly to changing business needs and demonstrate change resilience
-Take care of the effective execution, oversee interactions with other teams to ensure on-time and correctly prioritized delivery and accountability
-Drive continuous improvement initiatives to constantly evolve organizational processes and best practices and ensure best-in-class end-to-end delivery
-Convey a sense of ownership in everything you and your team does

What you bring    

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-University education in computer science, software engineering or a similar technical field
-Minimum of 5 years in a leadership role – People Manager, Product Owner, Program Manager or similar
-Strong decision-making, problem solving and execution skills
-Strong technical background and willingness to dive into software environments and technical issues.
-Highly organized, self-aware, emotionally intelligent person, able to handle pressure and deadlines, prioritizing and managing competing demands in a fast-paced environment
-Ability to connect and easily relate to people of all levels and background
-Can-do attitude,

ffective communicator, able to convey clear messages, vision and guidance
-Fluency in English
 

Meet your team     

The Technology & Innovation (T&I) unit is building the next-generation solutions part of the Business Technology Platform like SAP HANA, SAP Analytics Cloud, Machine Learning, Blockchain, Data intelligence, etc.Our development organization is spread globally, with Sofia, Walldorf, Berlin, Vancouver, and Bangalore being our locations.

To enable our solutions to succeed in this fast-growing market, a best-in-class operations team working by the DevOps principles is fundamentally necessary. We are looking for a Development Manager who leads the team that builds, improves, and maintains the toolset required for our global Cloud Operations team to keep our solutions live 24/7 efficiently
.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 387780  | Work Area: Software-Design and Development  | Expected Travel: 0 – 10%  | Career Status: Management  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.
 

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