Client Service Management Administrator

Job title:

Client Service Management Administrator

Company:

Apex Group

Job description

FundRock LIS S.A. is a successful third-party UCITS management company and AIFM headquartered in Luxembourg and with an office in Dublin, delivering fund solutions to renowned investment managers and fund initiators.Founded in 2011, we focus on private equity, real estate, infrastructure and debt asset classes. Today we are the leading third-party AIFM in the private funds space.In September 2022, our company was acquired by Apex Group. Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With over 13,000 employees globally, Apex Group provides services into 50 jurisdictions delivering an expansive range of services to asset managers, financial institutions, private clients, and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund raising solutions, fund administration, digital onboarding and bank accounts, depositary, custody, super ManCo, corporate services and a pioneering ESG and sustainability services. Apex Group’s purpose is to be more than just a financial services provider and is committed to driving positive change to address three core areas; the environment and climate change, women’s empowerment and economic independence, education and social mobility.Job specification

• Work together with a Client Service Manager responsible for a portfolio of clients to support the daily activities of the funds under management;
• Support the Client Service Manager to ensure compliance with internal and external processes;
• Monitor compliance with deadlines according to Fund corporate calendar and internal procedures; Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calendar is up-to-date;
• Update internal database on clients (static as well as dynamic) data by leasing internally with counterparties to verify and/or collect the required information
• Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager;
• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. Populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;
• Ensure all investor subscription documents incl. side letters are saved on client folder;
• Prepare 1st draft of investors side letter matrix and report to the Client Service Manager any gaps on responsible parties or approaching deadline;
• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments. Report to the Client Service Manager in case of missing data;
• Prepare cash payment instructions for review and signature by the Client Service Manager;
• Upload investor reports and target fund documentation to the investor portal;
• Support the Client Service Management team with any ad hoc requests from clients;
• Support with ad hoc projects.

Skills Required:

• Academic degree, preferably in Finance or Economics;
• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;
• Strong commercial awareness, analytical and communications skills;
• Good working knowledge in MS Office suite;
• Fluent in English with excellent written and oral communication skills.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• A friendly, co-operative and supportive environment;
• Training and development opportunities.

As a vital team member and in return for your expertise, inclusive approach and commitment, we’ll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.

Expected salary

Location

Valencia

Job date

Fri, 03 Jan 2025 06:42:00 GMT

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