Client Manager ( Europanel, CPS-GfK)

Country

Italy

Job Family

Client Solutions

Our Mission

At Consumer Panel Services GfK, our mission is clear: to provide key information on who buys what, where, how much, how often, and most importantly, why (or why not). We take pride in delivering high-quality, uninterrupted data, expert consultancy, and unparalleled expertise to empower our clients to deliver superior customer experiences at every stage of the shopper journey.

Job Description

We are looking for a candidate to join our Food & Beverage Client team. Europanel, through its partnership with CPS GfK and Kantar Worldpanel, is the leader in consumer panel research, solving client questions in more than 50 countries around the world.

Europanel provides a truly global working experience; from the moment you join, you will find yourself immersed in a vibrant working environment, learning daily from a team built on a wide spectrum of experience and cultures. Our team is spread across Europe with Hubs in different locations.

Just as our clients are at the centre of everything we do, our people are the foundation, and we have the same levels of passion and commitment to them and their careers with us.

You will…

• Lead or support a variety of projects from brief stage to successful delivery, being the first point of contact for the client, and responsible for the overall success of the project
• Create and maintain strong relationships with client contacts, developing the application of consumer panel as a solution to answer business questions
• Support the development and delivery of high profile, multi-country insights
• Create high functioning relationships with EP colleagues and local Kantar & CPS GfK teams
• Develop opportunities to grow revenue, with a focus on widening our network and increasing the contribution of EP services
• Collaborate with and motivate other team members, share knowledge, and support each other, encourage a culture of learning

You have…

• Knowledge in quantitative research, ideally an understanding of Consumer Panel data.
• A desire to develop commercial skills through spotting opportunities, proposal writing, and delivering against commercial targets.
• First experience delivering insight-based consultative projects with the ability to present complex data clearly and incisively.
• A confident, compelling and engaging communication style that conveys the expertise expected of a consultant.
• The ability to build strong relationships and influence both externally and internally senior level contacts and to be seen as an expert by those contacts.
• A collaborative approach with clients and colleagues of various personalities and cultures.
• Taking ownership of tasks, working independently, creatively and resourcefully.
• Handle multiple requests and make decisions about who and what to prioritise.
• Experience working with multiple stakeholders and partners .
• Willing to step out of your comfort zone.
• Building virtual networks/relationships and working in virtual teams.

We offer a hybrid working model for our CPS colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including:

• An adventure full of challenges and the opportunity to further develop your talents and build your career.
• An exciting work environment that brings people together.
• A competitive salary package.
• A young and dynamic team built on passion, relevance, trust and smart solutions.

And much more…!

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

#LI-Hybrid

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about who we are and everything we do on: https://www.gfk-cps.com/about-gfk-cps

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