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Birmingham, Blackpool, Glasgow, Leeds, London, Manchester, Newcastle-upon-Tyne, Pontypridd, Sheffield
DWP is looking to fill a unique and challenging Grade 7 role as Chief of Staff within the Risk and Resilience Directorate.
The Risk and Resilience Directorate is made up of a number of diverse areas. It primarily leads the Department’s response to major incidents, and in the past has led DWP’s contribution to Ukraine, the Royal Funeral, industrial action and a range of payment related issues.
The Directorate also develops and holds plans for disruption, the security of service delivery, special operations, and delivery of a range of operational services. Additionally, it is the home of the Public Inquiry Team, coordinating the Department’s response to high-profile inquiries such as the Covid and Horizon inquiries.
The Directorate has recently merged with the Risk Management Division, which is responsible for the Department’s risk management strategy, setting clear accountabilities and guidance with the aim of promoting effective decision-making across DWP.
The Chief of Staff reports directly to the Director, Risk and Resilience.
The successful applicant will be required to hold Developed Vetting (DV) clearance or be willing to go through the vetting process.
As Chief of Staff, you will build effective and trusted relationships with the Director, Deputy Directors and Senior Leadership Team, acting as a trusted advisor and representative. You will also oversee and manage the directorate’s corporate strategy and activities, including recruitment, people and capabilities activities and financial planning.
Key Role Responsibilities
Our Mission
The Department for Work and Pensions is one of the biggest government departments, delivering vital services to some of the most vulnerable people in society. As part of the UK’s biggest public service department, we make sure that millions of people receive their State Pension and working age, disability and ill health benefits each year.
Change and Resilience Group (CRG) lead on the Department’s portfolio of Change programmes and projects. We work in multi-disciplinary teams to continually improve how we do things and deliver our services with minimal disruption to DWP customers. More information can be found in the Candidate Information Pack attached and you can also find out more about Working for DWP here.
Find out more about DWP Change and Resilience Group here:
We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make Change and Resilience Group as diverse as possible, and we particularly welcome applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
The Essential Criteria for this role are:
Essential Criteria
Desirable criteria
Additional Information:
We’ll assess you against these behaviours during the selection process:
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
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