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Connect with Quadient
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .
Reporting directly to the Chief People & Transformation Officer with a dotted line to the CEO, The Chief of Staff is responsible for enhancing the effectiveness and productivity of Quadient CEO’s office by providing strategic, facilitative and operational support.
The Chief of Staff will partner closely with the CEO daily on strategic initiatives and manage the execution of projects and tasks across all facets of business strategy and operations, including day‐to‐day management, stakeholder engagement, strategic initiatives, board engagement and oversight of deadlines. This position requires a strategic mindset, excellent communication and project management skills with a strong bias towards proactive delivery.
This senior-leadership level role will drive a strong, cross-departmental culture of accountability, help shape and manage the agenda of Quadient’s C-suite leadership meetings, and lead thinking on the systems and checkpoints required to maintain and track strong performance throughout our organization.
What you’ll do:
• Support the CEO to achieve company and business-unit-specific operating goals, working with the executive team to understand potential gaps, define plan to address them, and ensure success
• Work directly with the CEO and other executive leadership to define and manage key company- wide priorities, including but not limited to strategic planning, financial processes and operational reviews
• Prepare and manage the meetings of the Company’s Executive Committee, Investment Committee and Board of Directors. Follow up as needed to ensure timely decision-making and implementation of initiatives.
Key Accountabilities
• Develop, structure and constantly improve the company’s governance and internal processes — ensuring the right topics are surfaced, at the right times, facilitating effective discussion and documenting / managing follow-up on action items
• Support the communications from the Chief Executive Officer, internally and externally
• Perform complex ad-hoc analyses and presenting recommendations to the CEO, CTO and/or wider management.
• Periodically lead one-off projects on key strategic topics as they emerge
Knowledge, Skills & Experience
• English and French Fluent is mandatory
• BA/BS or Engineering/Math degree or equivalent experience required; MBA strongly preferred
• 3-10 years of relevant experience, preferably in Operations, M&A and/or with top tier consulting firm with finance focus
• Must have strong reasoning and analytical thinking
• Demonstrated experience establishing and improving processes related to operations
• Demonstrated excellence guiding high-performing executives / teams of executives in working together to achieve company and/or business unit goals
• Excellent written and verbal communication skills; previous experience with board & executive communications is a plus
• Excellent project management skills
• Strong influencing skills as well as ability to communicate directly to drive accountability where required
• Agility to multitask and prioritize in a rapidly changing environment in the face of many competing priorities
• Significant entrepreneurial drive and willingness to roll up sleeves to directly solve challenging problems where required
• Strong team spirit
• Organized and meticulous.
• Enthusiasm for the Company’s culture and mission
• Resourceful and able to quickly understand the challenges and objectives of a mission
• Energetic, enthusiastic, and caring personality
• Strong Excel skills
Rewards & Benefits
Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares – in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com
Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.
*This includes being an Affirmative Action Employer in the United States.
People. Connected.
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