Chef de Rang, Room Service

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

About the role:

We currently have an opportunity for a Chef de Rang – In Room Dining to join our iconic Hotel, Four Seasons Milano, Italy!

What you will do:

Reporting to the In Room Dining Manager, you will be responsible for delivering exceptional dining experiences to our guests in the privacy of their rooms. Your role will include taking and placing room service orders, setting up and serving food and beverages according to Four Seasons standards, ensuring accuracy, presentation, and timeliness of service.

You will interact directly with guests, provide menu explanations and personalized recommendations, anticipate guest needs, manage special requests, and ensure a flawless service experience from order taking to clearance. You will also be responsible for maintaining cleanliness and organization of service areas, handling guest feedback professionally, and collaborating closely with the kitchen and service teams to ensure operational excellence.

What you bring:

• One + years of experience as a Chef de Rang or similar role within a luxury hotel, fine dining restaurant, or high-end hospitality environment is considered an asset
• Strong knowledge of food & beverage service standards
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity and a strong customer service mindset
• High attention to detail and a guest-centric approach
• Ability to work independently while maintaining Four Seasons service excellence
• Passion for hospitality and understanding the importance of guest preferences

What we offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary dry cleaning for employee uniforms
• Meals available at our Employee Restaurant
• Employee Experience initiatives: from annual themed employee parties to ESG events throughout the year
• Employee Recognition Programs
• Opportunities to build a successful career with global potential within Four Seasons Hotels and Resorts

Schedule & Hours:

• This position is based at Four Seasons Hotel Milano
• The role involves shift work, including weekends and holidays

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