Care Coordinator

About Our Home:

Nestled on historic grounds where the old hospital once stood, Acton Care Centre is more than just a care home—it’s a vibrant community where every resident finds their rhythm. With five specialized units, from those journeying through dementia to those cherishing their final moments, we ensure every individual feels seen, heard, and celebrated. Dive into a film in our cinema room, dance to the rhythm of life, or simply bask in the serenity of our landscaped gardens. At Acton, every corner whispers a story, and every day is a chance to write a new chapter. Welcome to your new home.

JOB SUMMARY

The post holder will be responsible for the Care Team working on the shift. They will deliver physical, psychological and social care to the residents of the home, enhancing their lives with joy, happiness and fulfilment. Ensure the smooth running of the routines within the home. Full supervision of the Keyworker system; any staff in the induction period; and the recording and maintenance of crucial records relating to residents and procedures. Other responsibilities will include medication distribution; acting as a point of reference; answering enquiries from visitors and professional bodies associated with the care of the residents.

OBJECTIVES

• Deliver a high level of personal and psychological care to all residents in a professional manner, arranging rotas to meet their care requirements e.g. medications; toileting; bathing; etc.

• Complete records where required to a satisfactory standard. Ensuring the changeover and Keyworker documentation are fully completed within the timeframes agreed.

• Empower staff by providing supervision, support and a point of reference, acting as a motivator and mentor promoting team-working and the Organisational values for both care staff and co-worker senior staff.

• Act as an ambassador for the Home in all dealings with visitors and the general public, who call at the home for whatever reason by displaying the behaviours identified as required to deliver our Mission and Values and leading by example.

• Ensure the individual rights of residents and staff are safeguarded in accordance with the Organisation’s philosophy of care, fostering trust and protecting integrity by being aware of the working practices and activities being actioned.

• Provide an efficient telephone and enquiry service to the general public and relatives, by listening to what is required and when necessary seeking the answers and calling the person back.

• Accept responsibility and accountability for a specialist area (to be agreed) to be controlled and managed by you for the benefit of the Management/Senior Carer Team.

RESPONSIBILITIES & ACCOUNTABILITIES

• Maintain an awareness of the Health and Safety requirements.

• Work individually and within the team to provide the necessary support to empower staff, to a standard matching with aims and objectives of the Organisation and in consideration of its residents.

• Observe and maintain high levels of communication within the teams of staff, individual colleagues and residents.

• Maintain client and business confidentiality and integrity at all times.

• Carry out any additional duties as requested.

• Undertake any additional training and development programmes the Organisation may consider appropriate to enhance your contribution to work.

Tasks and responsibilities within your area of capability may vary occasionally depending upon the needs of the business. You may be asked to undertake a variation of your normal routine to meet these needs. Your enthusiasm and flexibility will be appreciated.

What we can offer you:

• £16 per hour

• ESAS – Salary Advance

• Employee Assistance Programme

• Perkbox

• Employee of the Month

• Long term service awards

• Blue Light Card

• Professional Development

• Refer a Friend