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EMW
Job title:
C003616 COTS Applications SME (NS) – THU 20 Jun
Company:
EMW
Job description
Deadline Date: Thursday 20 June 2024Requirement Title:COTS Applications SMELocation:Braine-l’Alleud, BelgiumFull time on-site:No: on-site 50%Total Scope of the request (hours): 836Required Start Date: 29-JUL-2024End Contract Date:31-DEC-2024Required Security Clearance: NATO SecretDuties and Role:
- Provision of professional and technical contributions in the conception, development and co-ordination related to all aspects of lifecycle management of Commercial of the Shelf (COTS) applications supported within the Service Support and Business
- Application Business Area (SSBA BA) projects or services;
- Supporting in-service operations of the systems, including:
- Support and operation of the assigned system(s) including:
- Systems operationally used by NATO Enterprise community;
- Local systems currently used by Local Commands.
- Atlassian Products management and configuration
- Maintenance of the operational & support environments;
- Monitoring performance of the assigned service applications;
- Support CIS Support Units (CSU) and other support staff for daily operations of the systems.
- Support technical reviews, walkthroughs and audits;
- Support preparation of functional and technical specifications for software and hardware with special focus on the SSBA BA domain;
- Support to change management, configuration management, release/deployment and testing;
- Maintaining relationships with 3rd party suppliers
- Provision of subject matter expertise and advice as required;
- Performing other duties as may be required.
Requirements
- NATO SECRET security clearance
- At least 3 years of relevant experience in the field of computer science or electronic engineering;
- Experience with release and deployment procedures.
- Experience in offering support for COTS Business Applications, including deployment, configuration, and troubleshooting, optimizing and incident resolution.
- Experience in offering user support for Microsoft, Adobe, Atlassian end user products, including deployment, configuration, and troubleshooting, optimizing and incident resolution.
- Experience and lifecycle support knowledge of the following COTS technology:
- Desktop Alert Application
- Atlassian Products (Jira Software, Jira Service Management, Confluence, Jira Align)
- Adobe Creative Cloud Products (Lightroom, Photoshop, Illustrator, Acrobat, Dreamweaver)
- Autodesk Products (AutoCAD)
- Knowledge of programming languages and platforms like .NET, C#, JAVA, JavaScript;
- Experience with Microsoft SQL Server (optimization and querying);
- Experience with Linux and Windows environment;
- Experience in various areas of Software Engineering including some of the following:
- Requirements elicitation and management (including nonfunctional requirements for Operations & Maintenance);
- Software change management and testing;
- Application release and deployment management;
- Configuration management practices and tools;
- Application Lifecycle Management concept and tools.
- Experience in planning and performing FAT, UAT and SAT
- Knowledge and experience in state-of-the-art technologies, relevant to software engineering:
- Technologies and standards (at least 4 of them): HTML, REST Services, Web Services, HTTP, Python, XML, SQL;
- Application server technologies and Relational data base management systems;
- Experience in working with Monitoring Tools like Splunk, Prometheus (setting up, configure and maintain various alerts, rules and data interpretations)
- Ability to work in cross functional teams like Application management/development team;
- Ability to communicate effectively orally and in writing with good briefing skills.
Desirable Experience and Education:
- Experience in NCIA processes and procedures.
- Knowledge of post related applications like Desktop Alert, Jira Software, Adobe Creative Cloud Products;
- Cloud computing, SaaS, knowledge of Microsoft Azure;
- Experience with data modelling of complex systems;
- Prior experience of working in an international environment comprising both military and civilian elements;
Expected salary
Location
Braine-l’Alleud, Brabant Wallon
Job date
Sat, 08 Jun 2024 22:06:30 GMT
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