Business Support Officer LBHF617465

Location:

Hammersmith and Fulham (W6) – West London, London, United Kingdom

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Finance, Banking & Insurance Jobs

Advertiser:

Shared Services Partnership

Job ID:

131198296

Posted On:

05 October 2024

Job Details:

Salary range: £34,770 – £35,862 pro rata per annum (actual salary £13,908 – £14,344 per annum) (plus Weekend Enhancement)
Work location: Charing Cross Hospital. Fulham Palace Road, London W6 8RF, Chelsea and Westminster Hospital, Fulham Road, London SW10 9NH and St Mary’s Hospital, Praed Street, London W2 1NY 
Hours per week: 14.40 (Weekends only)
Contract type: Temporary up to 12 months
Vetting requirements: Standard DBS Check
Closing date: 11 October 2024
Contact details for Informal discussion: Aferdita Koka, Team Manager on # or on # the role

Hammersmith & Fulham, rated nationally by Ofsted as one of the top Local Authorities, never stops moving forward. Our focus is to act with love and compassion so the most vulnerable among us are looked after. Our ambition is to increase the quality of our practice and the work with vulnerable adults to sustain positive change. To do this we need the best people to help build our vision.

An exciting opportunity has arisen for a Business Support Officer, to work within the 3 borough Hospital Social Work Team, you will support the safe and timely discharge of people from an acute hospital. We provide a 7-day service, but this is a weekend role, which will require you to work Saturday and Sunday from 9am to 5pm, we need a flexible individual to achieve the smooth running of our service.

This role will be predominantly mailbox and phone based; however, you will carry out various administrative tasks including entering and updating client details on IT systems ensuring accuracy and confidentiality. Previous phone/customer service experience and administration is essential, and you will have excellent interpersonal/communication and IT skills.

You will need to enjoy a challenge and be able to work individually and as part of a fast-paced team, as well as having the ability to work under your own initiative.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. 

Please refer to the
Role Profile for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community – it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please Apply at resourcing-peopleandtalentlbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

The Tri-borough Councils are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group.

All sections of the population will have equal access to jobs.

No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

     

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