Business Development Specialist in London, United Kingdom

Business Development Specialist – Patient Voice

Location: London, UK (Hybrid)

This is a role designed to support and drive the Patient Voice offering developed by IQVIA and delivered by the Global Perspectives team. It is an exciting position to ensure the effective co-ordination of current customer accounts and scoping, with a strong focus on the development of new accounts. We would also anticipate the post holder would be involved in support to market the offer, both in terms of ideas for thought leadership and presence at relevant conferences.

The post holder would be part of an EMEA Regional Team, with the delivery team based largely in Spain. The postholder could be based anywhere within EMEA, with some travel expected as part of the role.

Core activities of the role include:

New account development, expected to focus on CRO customer segment offering Real World solutions to pharma cos

Identification of potential new accounts for the Patient Voice offering, determine the client need and how the IQVIA solution may meet those needs

Develop and share collateral relating to the Patient Voice offering

Determine competitive positioning of the offer

Identify and map new accounts

Secure new requests which convert into sales and expand the footprint of the business

Key Account management

Develop account planning process for current accounts using the IQVIA Patient Voice offering

Design key performance metrics for current accounts, review on a regular basis and support for the team in developing action plans

Maintain and grow current business with key accounts

Marketing and thought leadership

Identify key conferences to attend to increase visibility of the offer

Ensure the team attending conferences has the right training on the Patient Voice to talk to potential clients in a compelling manner

Network at conferences to extend awareness of the Patient Voice offer

This is an exciting opportunity to develop and extend the IQVIA Patient Voice offer with potential clients. It is anticipated that this will be a highly diverse client base, but focused on CROs, consultancies and academic institutions. The success of the postholder will be measured on the volume of requests and sales from current and new clients for the Patient Voice offer.

Experience required:

Bachelor’s degree or equivalent

Minimum of 5 years working experience

Extensive experience in a commercial sales environment, demonstrated through meeting key metrics and achievement of high annual sales volumes

Good marketing skills and ability to verbalise clear and concise positioning of offer

Experience working in a fast paced environment with high turnover of projects

Excellent networker, strong interpersonal skills and ability to build relationships with internal leaders and external clients

Passion for bringing the Patient Voice into scientific and commercial decision making for pharma companies

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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