Business Analyst – Chatbots – Flexible Work Environment (Freelance)
Our client is a leading financial services institution dedicated to driving innovation in the banking sector. With a strong emphasis on professional growth, employees are encouraged to pursue their careers through continuous learning and impactful projects. This role is based in a dynamic and collaborative workspace in Brussels.
Benefits
As part of this innovative team, you will enjoy:
– A balanced teleworking arrangement, offering 50% on-site and 50% homeworking, promoting work-life balance and productivity.
– Opportunities for significant career growth and the chance to make a real impact within the project.
– The ability to collaborate in a multilingual environment, utilizing your language skills while engaging with diverse teams and stakeholders.
Role Responsibilities
In this pivotal role, you will:
– Develop and implement advanced chatbot solutions, enhancing customer satisfaction and banking efficiency in line with the company’s strategic 2025 vision.
– Collaborate with various stakeholders and technical teams to ensure effective communication and successful project delivery.
– Drive business analysis activities with a customer-centric approach, taking full ownership of projects from conception to deployment.
Requirements
To excel in this position, candidates should meet the following criteria:
– Possess a university degree or equivalent, along with at least 3 years of relevant experience in business analysis.
– Demonstrate expertise in chatbot and AI technology, with a solid understanding of both functional and technical aspects.
– Exhibit strong proficiency in Dutch, French, and English.
– Able to work in Belgium as a freelancer.
If you are driven by innovation and a passion for improving customer experiences through cutting-edge technology, we invite you for this exciting opportunity to make a difference.
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