Bay Host

Job Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.

• Take and deliver food and beverage orders to guests in a timely and accurate manner.

• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.

• Assist guests with bay setup and provide instructions on how to use Topgolf technology.

• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.

• Collaborate with other staff members to create a positive and memorable guest experience.

• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.

• Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

• Previous customer service experience in a hospitality or restaurant setting is preferred.

• Excellent interpersonal and communication skills.

• Ability to work in a fast-paced environment and under pressure.

• Attention to detail and strong organizational skills.

• Must be of legal age to serve alcohol where required by law.

• Availability to work evenings, weekends, and holidays.