At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Primary Responsibility
- Support clinical fulfillment of Globus/NuVasive procedures in the territory while driving the development of relationships with key spine surgeon and hospital customers.
- Acquire clinical competency skills with all Globus/NuVasive products to meet and exceed the standards for the role of Clinical Associate in an elite sales force.
- Surgical case coverage is required, with the goal of providing the highest degree of value to surgeon and patient.
- Ordering of all required sets, instruments and supplies.
- Compliance with individual hospital regulations and requirements upon which introduction of products will depend.
- Required paperwork for processing P.O.s, etc.
- Interact with surgeons and surgical team to communicate monitoring data in accordance with the Company’s and/or Hospital’s policies and procedures.
- Pre-operative consultation with surgeon regarding structures at risk and modalities to be monitored.
- Maintain equipment in proper working order and conduct semi-annual maintenance checks.
- Identify appropriate protocol and perform troubleshooting techniques to assure accurate data collection.
- Deliver services properly and according to Company procedures/standards.
- Able to provide competent case coverage to other territories if and when needed.
- Adhere to T&E budget as provided by the company.
- Provide regular monthly and timely reporting on a variety of topics including expense reports, case feedback, sales performance/penetration, market feedback, competitive activities, new target accounts, ideas regarding sales growth and new product development opportunities.
- Provide formal communication of customer needs to the sales team for the purpose of improving existing product and developing new products.
- Provide check/balance for field travel time and expenditures, in order to serve surgeons and hospitals that offer the best sales potential.
- Acquire clinical competency skills with all Globus/NuVasive products and its correct usage, including Lateral Access Spine procedures, to perform surgical cases coverage with the goal of providing the highest degree of value to Surgeons or hospital staff and patients.
- Accelerate market penetration for all NuVasive products in given territory as well as opening new territories.
- Develop good rapport and establish trusting relationships with key spine surgeon customers.
- Constantly work towards achieving and exceeding sales quota.
- Keeping abreast of products development, clinical data and surgical techniques.
- Able to evaluate problems and find appropriate solutions to support surgeries and cases.
- Provide weekly/monthly/quarterly reporting deliverables within assigned timeframe.
- Ability to do pre/post image review and assessment of surgical cases.
- Execute sales/technical support responsibilities to customers in the respective territories assigned.
- Travel to sites to provide targeted field training and technical/clinical support as needed.
- Continuously be vigilant that Sales are in compliance with Ethical Business regulations such as ISO (International Organization for Standardization Standard.
Required Skills / Capabilities
- Provide after-hours and weekend case support, as necessary
- Ability to solve and interpret problems, collect data, establish facts, and draw valid conclusions
- An interest in technology / robotic spinal surgery.
Our Values:
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
- Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
- Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
- Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
- Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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