Associate Director – Lending, Banking & Financial Services (BFS)

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Banking & Financial Services Consulting

Cognizant’s Banking & Financial Services (BFS) Consulting team is seeking talented consultants with business analysis and digital change delivery experience to work with our ecosystem of clients, alliances, start-ups, and design agencies to deliver the next generation of banking products and experiences. This role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading Benelux based clients.

Responsibilities:

We are seeking a seasoned consultant with extensive domain expertise in lending processes and a strong record of leadership. The ideal candidate has extensive Business analysis skills, driving strategic proposals, developing comprehensive Points of View (PoVs), and authoring white papers to support business growth and innovation.

Domain Expertise:

• Deep understanding of consumer lending domain—preferably with mortgages
• Expertise across the full US mortgage lifecycle—from originations, servicing, collections, and receivables to delinquency management, foreclosure, loan securitization, and secondary loan trading.
• Experience with financial software or Commercial Off-The-Shelf (COTS) products is a plus.

Business Analysis Skills:

• Led requirements gathering sessions with key stakeholders to capture critical business needs.
• Comprehensive documentation developed, including Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Created detailed As-Is and To-Be process flows that clearly illustrate current operations and future improvements.
• Extensive experience in translating requirements into EPICs, user stories, and functional specifications, while working in Agile environments and throughout the SDLC.

Business Development:

• Led the preparation and solutioning of Requests for Proposals (RFPs) ensuring strategic alignment with business objectives.
• Led the development of compelling Points of View (PoVs) that articulate innovative, strategic recommendations tailored to client challenges.
• Authored influential white papers to showcase solutions and emerging industry trends.
• Worked closely with diverse teams to ensure proposals and strategic documents were well-aligned with market trends and business goals.
• Regularly presented findings, process flows, and strategic recommendations to senior management and key stakeholders, demonstrating a proactive approach to problem-solving.

Leadership & Team Management:

• Proven experience in leading and mentoring a team, fostering a collaborative and high-performance environment.
• Provided strategic direction and continuous performance feedback to ensure the team’s growth and alignment with organizational goals.
• Acted as the primary point of contact for leadership, effectively managing cross-functional initiatives and complex stakeholder engagements.

Stakeholder Management & Communication:

• Served as a key liaison between business units, technical teams, and external partners to ensure seamless communication and project execution.
• Demonstrated strong negotiation and interpersonal skills to effectively manage stakeholder expectations and ensure alignment.
• Independently managed multiple projects simultaneously, monitoring milestones to guarantee timely delivery of key components.

Nice to Have Skills:

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly
• Self-motivated with lots of energy and drive
• Effective project management and teamwork skills

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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