Associate Delivery Manager

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The Team:

At Zopa Bank, we’re incredibly ambitious, and as a result, there’s always a lot going on. The purpose of the Delivery function is to ensure that across the organisation, the right people are working on the right things, in the right way, at the right time.

This means we are responsible for coordinating activities across multiple teams, ensuring adherence to the Bank’s governance structure, and taking the lead on landing change inside the business. The Delivery function complements the product and engineering functions, acting as a force multiplier by providing structure, momentum, visibility, and effective communications.

The Role:

This associate-level role offers an exciting opportunity to learn and develop within a dynamic and supportive environment. We’re looking for someone who is eager to build foundational skills and grow their career in delivery management. You will be involved in coordinating activities, supporting adherence to governance processes, and contributing to successful change management within the business. This role is ideal for someone who has a growth mindset and is keen to gain experience in a hands-on, fast-paced setting.

This role will be based 2 days a week in our London Bridge office.

About you:

• Have excellent interpersonal skills and the ability to collaborate with others.
• A basic understanding or interest in learning about IT Project/Delivery Management.
• Are focused on active listening and understand the importance of communication skills.
• Have a proactive bias for action and are eager to learn.
• Understand and respect the emotions and perspectives of others and the impact of change on people.
• Are enthusiastic about facilitating meetings and helping steer meeting outcomes.
• Are resilient and able to maintain focus and composure under pressure.

Added bonus:

• Experience or internships in a fintech or e-commerce environment.
• Familiarity with Agile methodologies, Flight Levels, or LeSS.

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Flexible working? Yes please!

At Zopa we value flexible ways of working. We understand the benefits of face-to-face collaboration and the importance of a good work-life balance. Our teams work in a hybrid manner, from our vibrant UK offices and the comfort of their own homes, at a frequency that suits the team and the work they do.

Not only that – you’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

• Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

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